LEGAL INFORMATION
Legal Notice (Act on Specified Commercial Transactions)
Legal Notice (Act on Specified Commercial Transactions)
- Seller
- Person Responsible
for Sales -
Akira Uesedo
- Address
-
1057 Taketomi, Taketomi-cho, Yaeyama-gun, Okinawa 907-1101, Japan
- Phone number
-
070-7534-0843
- Email Address
-
shukajitaketomijima@gmail.com
- Prices
-
Prices for our main products and services are as listed on each product page.
- Additional Charges
-
- Consumption tax
- Transportation to the site, accommodation, etc. (where applicable)
- Optional fees listed separately on each product page
- Payment Methods
-
You may choose your preferred payment method from cash, credit card, or other electronic payment options.
For details on available payment methods, please refer to each product page or the information provided at the time of booking.
- Payment Timing
-
Payment timing depends on the product and the payment method selected.
Payment is made either in advance or on site on the day the service is provided.
For details, please refer to each product page or the information provided at the time of booking.
- How to Apply
-
Applications may be made via the booking form or contact form on this website, our booking system, or any other method we specify.
- Application Deadline
-
As a rule, please apply or inquire at least 2 days before your preferred date.
Please note that we may be unable to accommodate your request due to availability, weather, sea conditions, or other circumstances.
- Timing of Service Provision
-
Once your booking is confirmed, each service is provided on the booked date and time.
If you have applied for a photo/video option, a download URL for your files will, as a rule, be sent by email within one week.
- Cancellations
-
For cancellations at the customer's request, the following cancellation fees apply:
- From 2 days before through the day before the tour: 50% of the booking price
- On the day of the tour: 100% of the booking price
*Non-attendance for reasons on the customer's side, such as illness, is also subject to cancellation fees.
*In the event of a sudden emergency, we may make a decision on a case-by-case basis after confirming the circumstances.
- Tour Cancellation by Us
-
Tours may be cancelled or their content changed due to weather, sea conditions, safety considerations, or other unavoidable circumstances.
In such cases, no cancellation fee applies to cancellations made at our discretion.
- Returns & Refunds
-
Due to the nature of this service, returns cannot be accepted once the service has been provided.
However, where a refund is required, such as a cancellation on our part, we will handle it on a case-by-case basis.
Any refunds will be issued by the method we specify.
- Notes on Descriptions and Services
-
The service content, experience times, durations, scenery, natural conditions, and other details described on this website may vary depending on weather, tide levels, sea conditions, and other circumstances. Photos and descriptions are for illustrative purposes and may differ in part from what is actually provided.